Just thought I’d post a bit about Cool Ray, an Atlanta-based heating & air company. You can read the full story over on my SEO blog, but I thought I’d summarize it here.
I found them via Twitter
The answered the phone quickly
They could come out the same day
They arrived on time
They did great work
They were polite
They [...]
I had an interesting experience at Home Depot this evening — it was like the good old days again. I went to the plumbing aisle, was greeted by an employee, and he gave me prompt and accurate information on how to fix my problem. Perfect!
The problem is that this has become a rare experience. More [...]
A few years ago, a number kept calling our house while we were out, but didn’t leave a message. Finally we were around one time when they called, and it was Taylor Construction looking to drum up some business. I told them very clearly that even if we needed construction services, they were now off [...]
